over all enough is enough

few roads in bonela no power is an ongoing problem for i can't remember how long today i spent 56 minutes & 43 seconds no 1 answers until my battery died & i can't charge what are this flipping IDIOTS up to in the electricity department you send email upon emails only reply u get we pride ourselves in providing quality service i think these idiots dont know the meaning of quality service i think they pride themselves in providing pathetic/poor service