NO ELECTRICTY FOR 5DAYS EVEN THO LIGHTS WERE PAID

I PAID MY LIGHT BILL AT PICK N PAY ON TH 26JUNE 2015 . ON THE 2 OF JULY MY LIGHTS WERE CUT , FROM THERE IT HAS BEEN NOTHING BUT BAD SERVICE AND UNINTERESTED PEOPLE.I HAVE NEVER IN LIFE LIFE FELT SO ANGRY OR EMBARRESTED MY LIGHTS HAVE BEEN CUT FOR SO LONG EVEN THO THEY HAVE BEEN PAID FIRST PICK N PAY DIDNT KNOW WHAT HAPPEN TO THE MONEY THAT I PAID IN , THEN AFTER MAKING ME RUN AROUND I HAD TO GO TO MARTIN WEST OFFICE IN DURBAN CENTAL WERE THEY SAID THAT PICK N PAY MUST SORT IT OUT BUT THEY SEE THAT AMOUNT WAS PAID SO THEY ARE SENDING SOMEONE TO RECONNECT , WE HAVE BEEN CALLING EVERYDAY SINCE THAT DAY AND STILL I HAVE NO LIGHTS , ALL MY MEAT IS DEFROSTED AN THE THING THAT ANGERS ME THE MOST IS THAT IVE BEEN CALLING AN SO HAS MY DAUGHTER EVERYDAY AND THIS DAMN CALL CENTRE WAS NO HELP WHATSO EVER . TODAY IS THE 6 OF JUNE 2015