Huge bill

<p>I RECEIVED MY LATEST BILL WITH AN AMOUNT OF R10 000.00 TO PAY, MY USUAL BILL IS BETWEEN R1500 AND R1700, NOT SURE WHERE THE BLUNDER IS. THE FRUSTRATING THING IS AFTER HOLDING ON FOR HOURS TO SPEAK TO SOMEONE, THERE IS NO REPONSE OR THE CALL CUTS OFF. AFTER the RMS system was put into place I never received my bill. This is ridiculous. Where do I know get 10 000 to pay this bill. Being a single parent how do I got this bill. </p>