Exorbitant water charges
<p>Below is a letter sent to the Ethekwini e services mail address today, 04-04-2017.</p> <p>It is in regards to our on-going saga with the council and our inflated estimated water bills.</p> <p> </p> <p>"Good morning,</p> <p> </p> <p>My previous correspondence on the 17-02-2017 refers. </p> <p> </p> <p>A water meter was installed at our property, (address omitted) on the 20-02-2017 after months of complaining about our missing meter and high estimated water bills we were receiving.</p> <p>We have now received another “estimated” bill dated 15-03-2017 for the period, 09-02-2017 to 11-03-2017 for the amount of R 16313.35</p> <p>The meter was fitted on the 20-02-2017, why is it that we are still receiving estimated billing?</p> <p>We have a pre-paid meter on the premises and the monthly costs entered into the prepaid meter, are nowhere near the estimated costs you are charging.</p> <p> </p> <p>I urge the relevant department to take a physical reading and to charge us accordingly, these estimated charges have cost us dearly and I doubt whether the Ethekwini Metro will reimburse us, if irregularities are found in our favour.</p> <p> </p> <p>I await an urgent response and please don’t mail me stating that my mail has been forwarded to the relevant department, because that’s where all correspondence ends."</p> <p> </p> <p>As stated above, a new meter was fitted but we are still receiving estimated billing for exorbitant amounts. </p>