1 reviews | Active since Apr 2015
**** ETHEKWINI MUNICIPALITY ...
Can we get zero stars? As 1 star in itself would signify something of note.
This pathetic government assigned department, is quick to collect and disconnect if payers default but lack everything except a capability of honestly answering client questions...
Oh ... and doing a job right... Oh ... and actually answering questions without say, "I dont know"... Oh and making sure that clients to the municipality actually are 100% before disappearing...
After a 20+ period without electricity broken up with a temporal 2 hour period, and then a further 10+ hrs, I get an "I dont know" to most Qs and, the next electrician will call and speak to you. Just a typical pass the buck game.
All the consultants on the night shift sound like I've disturbed them from a deep sleep, and just cant wait to get you done with to return to their night nap. . . Sort of a ***** you, shout all you want but we're in control so go F*** yourself, We run this SH** so you wont get SH**.
This **** SUCKS... SA
The electricity just came on, electrician was gone and the electricity cut off after 10 minutes.
The call centre person says its another 2 to 24 hours before anybody will return to resolve this. She explains that she's just working in the call centre and cant do anything. Theres no escalation process, the manager is just as clueless and has no ability to take the matter further. Simply seems like this is a disturbance to the staff
The electricity just came on, electrician was gone and the electricity cut off after 10 minutes.
The call centre person says its another 2 to 24 hours before anybody will return to resolve this. She explains that she's just working in the call centre and cant do anything. Theres no escalation process, the manager is just as clueless and has no ability to take the matter further. Simply seems like this is a disturbance to the staff