Disgusted - change wrong electricity bill for over a year

<p>Year ago a pick up that the municipality has been changing me for the meter. They came out to my place and confirmed. They advise due to changes in the system if will take a month to reflect . It been over a year . Ask them what going they advise me that it not there problem that account deparment taking long time to sort out the account I'm a family of one the next is a family of four.</p>