PN
Phumlani N

1 reviews | Active since May 2016

27 Oct 2016, 18:52

Bad attitude and Poor Service

<p>Greetings, </p> <p>I hereby write this report to the Municipality about the event that took place on the 25-10-2016 at Bester (Inanda) around 8:13am.</p> <p>Here how if unfolds:</p> <p>*I was at the counter 4 in the morning at exactly 8am to purchase prepaid card.</p> <p>* Counter was closed and I immediately ask the security as to what time the counter opens? Guard responded nicely and said 8am</p> <p>* Went to the counter, it was closed still . I waiting for more then 10 minutes (uncalled for)</p> <p>* A lady by the name of Priscilla Tsehlo opened the counter after ten minutes was gone.</p> <p>* I greeted her and she gave me a very bad look without responding. </p> <p>*Hence, I was not pleased with the service that was rendered to me.</p> <p>* Can I kindly please ask the parties concerned to assist and intervene in this regard because I'm not looking forward to go back to same branch and pay my home bills due to ththis bad experience I encountered. </p> <p>* In addition, I will not even advise people to visit that branch. </p> <p>*Is this the kind of service the Municipality staff delivers to the public?</p> <p> </p> <p>Will highly appreciate your feedback in this regard. </p>

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