HM
Hlengiwe M

1 reviews | Active since Sept 2013

07 Apr 2018, 22:25

Acc no: ***

Lights were disconnected on 5 April, went to pay on 6 April. They were not reconnected on 6 April, went back to enquire at the Jeff Taylor office on 7 April at 8am. Premier Ramsay called revenue protection and was told it would be sorted within 2 hours. She even sent an email as a reminder to Douglas Perumal. After 3 hours I called revenue on ********** 546 to inform them that lights were still not connected, Nomsa Ndlela assured me to do a follow up and I should wait until 6pm. At 6:30pm I called customers care ********** 111, they promised to send technician, the ref number for the call is ********** but they never came. So since its Saturday I have to wait till Monday either to go to municipal office or revenue protection. Had to throw away everything in the fridge. Am sick and tired of this hide and sic**** No lights from 5 April.

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