This is not the South Africa we voted for!

I called the eThekwini Municipality contact centre and they proved to me just how much anything related to the municipality is pathetic! I did the upgrading of the meter as requested on the 21st of November 2024 and I managed to make a purchase of R50 electricity. Thereafter I haven't been able to purchase electricity. Today the 26th of November I called the contact centre and spoke to a very RUDE ZIMKHITHA,who told me there's NOTHING she can do, and she said it's NOT HER PROBLEM! when I asked now where to from here? She kept cutting me off whilst I wasn't talking which is irritating,I asked if this is how they speak to people she said yes. And that she sees NOTHING wrong with how she spoke to me. I requested a reference number for our call and she said "there's no reference number she will give me" what a disgusting contact centre to call. It's horrific. South Africa has gone to the dogs! Is this how you handle citizens??? If she was that rude to me, imagine how she treats an illiterate old age person. I'm disgusted! The service was beyond pathetic! I'm going to complain on every portal that's there for me to lodge a complaint because I refuse to have a ZIMKHITHA service ANY SOUTH AFRICAN! SHE IS DISGUSTING. This call was made today at exactly 7h15am! So early in the morning there are people who already have a disgusting attitude sies!