NPS Score
100
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About ETDP SETA
How is ETDP SETA rated on Hellopeter?
Hellopeter has tracked ETDP SETA across 20 reviews. ETDP SETA hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used ETDP SETA? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2015
Re - Statement of Results
Kindly assist me with the Statement of Results level 4&5 I tried reaching Rhiza Babuyile with no Help they don't even respond to my messages they are sending me from pillar to post. I need to know exactly who is holding my statement of results between ETDP SETA & RHIZA BABUYILE. I've paid my money and time if I don't get my statement of results I need my refund for level 4 and level 5.
1 reviews | Active since Aug 2015
Re - Statement of Results
Kindly assist me with the Statement of Results level 4&5 I tried reaching Rhiza Babuyile with no Help they don't even respond to my messages they are sending me from pillar to post. I need to know exactly who is holding my statement of results between ETDP SETA & RHIZA BABUYILE. I've paid my money and time if I don't get my statement of results I need my refund for level 4 and level 5.
1 reviews | Active since Feb 2024
Unhappy student
I have been waiting for a bursary from ETDP SETA since 2024 till 2025 I've completed my studies but nothing has been paid and now it's towards graduation the institution is still waiting for payment and I won't be able to graduate due that please assist me. Names : Augustinah Mabakoena Surname :Mopa University of Pretoria Student no: u***6 Email address : *** Contact number : ***
1 reviews | Active since Feb 2024
Unhappy student
I have been waiting for a bursary from ETDP SETA since 2024 till 2025 I've completed my studies but nothing has been paid and now it's towards graduation the institution is still waiting for payment and I won't be able to graduate due that please assist me. Names : Augustinah Mabakoena Surname :Mopa University of Pretoria Student no: u***6 Email address : *** Contact number : ***
1 reviews | Active since Jan 2025
ETDP SETA problems?
How is it possible that a college, which I will rather not mention now, can say that my statement of results cannot be issued because there has been a problem with ETDP SETA system for 2 years now? Is the problem with ETDP SETA or is it the college?🤔
1 reviews | Active since Jan 2025
ETDP SETA problems?
How is it possible that a college, which I will rather not mention now, can say that my statement of results cannot be issued because there has been a problem with ETDP SETA system for 2 years now? Is the problem with ETDP SETA or is it the college?🤔
1 reviews | Active since Aug 2024
Exceptional Service from the ETQA at the ETDP SETA: Western Cape - A True Example of Going Above and Beyond!
It is not often that one encounters an individual within a public institution who genuinely embodies the spirit of service excellence — however Juanita Malan-Hendricks, Education and Training Quality Assurance (ETQA) Officer at the Education, Training and Development Practices Sector Education and Training Authority (ETDP SETA) in the Western Cape, has proven to be that rare exception. In my capacity as a third-party stakeholder assisting a former learner to obtain the long-overdue SETA-stamped Certificate — for a qualification completed as far back as 2019 — I had engaged with what felt like nearly every Member of Staff at the ETDP SETA offices in the Western Cape. Yet, progress seemed slow and the process daunting, until I had the privilege of engaging with Juanita Malan-Hendricks. From the very first interaction, it was evident that she approached her work with remarkable integrity, empathy and dedication. Despite the matter falling somewhat outside her immediate scope of responsibility, Juanita took it upon herself to go the extra mile — ensuring that communication was clear, follow-ups were consistent and that a customer-centric approach was maintained at all times. Her unwavering commitment, professionalism and genuine care for the people behind the paperwork stand as a true reflection of what public service excellence should look like. Even when faced with challenges, I am sure that she demonstrates patience, warmth and persistence — restoring faith in the SETA System and setting a commendable example for her colleagues and the organisation as a whole. Juanita Malan-Hendricks, thank you for your kindness, your humanity and your tireless effort in ensuring that service delivery is not just an obligation, however a calling. You have truly made a lasting impact and your work deserves to be recognised and celebrated publicly. With sincere gratitude and the utmost respect, Tyrone Linroy
1 reviews | Active since Aug 2024
Exceptional Service from the ETQA at the ETDP SETA: Western Cape - A True Example of Going Above and Beyond!
It is not often that one encounters an individual within a public institution who genuinely embodies the spirit of service excellence — however Juanita Malan-Hendricks, Education and Training Quality Assurance (ETQA) Officer at the Education, Training and Development Practices Sector Education and Training Authority (ETDP SETA) in the Western Cape, has proven to be that rare exception. In my capacity as a third-party stakeholder assisting a former learner to obtain the long-overdue SETA-stamped Certificate — for a qualification completed as far back as 2019 — I had engaged with what felt like nearly every Member of Staff at the ETDP SETA offices in the Western Cape. Yet, progress seemed slow and the process daunting, until I had the privilege of engaging with Juanita Malan-Hendricks. From the very first interaction, it was evident that she approached her work with remarkable integrity, empathy and dedication. Despite the matter falling somewhat outside her immediate scope of responsibility, Juanita took it upon herself to go the extra mile — ensuring that communication was clear, follow-ups were consistent and that a customer-centric approach was maintained at all times. Her unwavering commitment, professionalism and genuine care for the people behind the paperwork stand as a true reflection of what public service excellence should look like. Even when faced with challenges, I am sure that she demonstrates patience, warmth and persistence — restoring faith in the SETA System and setting a commendable example for her colleagues and the organisation as a whole. Juanita Malan-Hendricks, thank you for your kindness, your humanity and your tireless effort in ensuring that service delivery is not just an obligation, however a calling. You have truly made a lasting impact and your work deserves to be recognised and celebrated publicly. With sincere gratitude and the utmost respect, Tyrone Linroy
1 reviews | Active since Aug 2024
Juanita Malan-Hendricks: Exceptional Service of ETQA at ETDP SETA – A True Example of Going Above and Beyond!
It is not often that one encounters an individual within a public institution who genuinely embodies the spirit of service excellence — however Juanita Malan-Hendricks, the Education and Training Quality Assurance (ETQA) Officer at the Education, Training and Development Practices Sector Education and Training Authority (ETDP SETA) offices in the Western Cape, has proven to be that rare exception. In my capacity as a third-party stakeholder assisting a former learner to obtain the long-overdue SETA-stamped Certificate — for a qualification completed as far back as 2019 — I had engaged with what felt like nearly every Member of Staff at the ETDP SETA offices in the Western Cape. Yet, progress seemed slow and the process daunting, until I had the privilege of engaging with Juanita Malan-Hendricks. From the very first interaction, it was evident that she approached her work with remarkable integrity, empathy, and dedication. Despite the matter falling somewhat outside her immediate scope of responsibility, Juanita Malan-Hendricks took it upon herself to go the extra mile — ensuring that communication was clear, follow-ups were consistent, and that a customer-centric approach was maintained at all times. Her unwavering commitment, professionalism, and genuine care for the people behind the paperwork stand as a true reflection of what public service excellence should look like. Even when faced with challenges, she demonstrated patience, warmth, and persistence — restoring faith in the SETA system and setting a commendable example for her colleagues and the organisation as a whole. Juanita Malan-Hendricks, thank you for your kindness, your humanity, and your tireless effort in ensuring that service delivery is not just an obligation, but a calling. You have truly made a lasting impact, and your work deserves to be recognised and celebrated publicly. With sincere gratitude and the utmost respect, Tyrone Linroy
1 reviews | Active since Aug 2024
Juanita Malan-Hendricks: Exceptional Service of ETQA at ETDP SETA – A True Example of Going Above and Beyond!
It is not often that one encounters an individual within a public institution who genuinely embodies the spirit of service excellence — however Juanita Malan-Hendricks, the Education and Training Quality Assurance (ETQA) Officer at the Education, Training and Development Practices Sector Education and Training Authority (ETDP SETA) offices in the Western Cape, has proven to be that rare exception. In my capacity as a third-party stakeholder assisting a former learner to obtain the long-overdue SETA-stamped Certificate — for a qualification completed as far back as 2019 — I had engaged with what felt like nearly every Member of Staff at the ETDP SETA offices in the Western Cape. Yet, progress seemed slow and the process daunting, until I had the privilege of engaging with Juanita Malan-Hendricks. From the very first interaction, it was evident that she approached her work with remarkable integrity, empathy, and dedication. Despite the matter falling somewhat outside her immediate scope of responsibility, Juanita Malan-Hendricks took it upon herself to go the extra mile — ensuring that communication was clear, follow-ups were consistent, and that a customer-centric approach was maintained at all times. Her unwavering commitment, professionalism, and genuine care for the people behind the paperwork stand as a true reflection of what public service excellence should look like. Even when faced with challenges, she demonstrated patience, warmth, and persistence — restoring faith in the SETA system and setting a commendable example for her colleagues and the organisation as a whole. Juanita Malan-Hendricks, thank you for your kindness, your humanity, and your tireless effort in ensuring that service delivery is not just an obligation, but a calling. You have truly made a lasting impact, and your work deserves to be recognised and celebrated publicly. With sincere gratitude and the utmost respect, Tyrone Linroy