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moyoth. moyoth.

1 reviews | Active since Sept 2016

11 Apr 2018, 14:55

Lack of due deligency and breach of contract

There lack of due deligency and contract manipulation from this company is alarming. Property brokers are meant to represent the tenants as much as they represent the landlords but this company uses the contract to take advantage of their tenants, we are expected to move into a filthy apartment and when we refused they want to take our money without us moving into the apartment because their contract says the landlord can only attend to our complaints if he thinks it’s necessary. So we paid full amount for deposit and rent of the 27th and the place was not ready on the 1st which we understood but that was our mistake. Now we are stuck in our old place because till today the place has not been attended to and we don’t have money to pay rent where we are because we paid them and their are protecting their client. I don’t understand why advertise a place if you are not ready to make sure it’s satisfactory for people paying their hard earned cash to live in.

They breached the contract because the place is not up to standard especially for the money we are paying, and when we cancelled they said we are breaching contract and just want to take R15000 for free

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Replies (2)
Etchells & Young Property Brokers
Etchells & Young Property Brokers's reply13 Apr 2018, 11:50
Official

hello Tracy Tee,

Kindly advise what property you are referring to?

Furthermore, please advise if you viewed the property before signing any lease agreement?

You are making some very serious allegations and we would like to get to the bottom of this as a matter of urgency.

Thank you,

Etchells & Young Management

Etchells & Young Property Brokers
Etchells & Young Property Brokers's reply16 Apr 2018, 13:16
Official

hello Tracy Tee,

We have not heard back from you and you made some very serious allegations. We take any complaints of this nature very seriously and always wish to resolve issues causing concern to any party. It now appears that your complaints are untrue and could be considered as slander and defamation. Please be aware that it is ******* (and you could be taken to court and sued) if you post information in the public domain, that is untrue and where you deliberately and maliciously try to tarnish the good reputation of another.

Furthermore we have no record of you or any person linked to your email address, is a tenant on any lease agreement signed via our company.

If there is however another reasonable explanation for this, and you are serious about resolving whatever issues you may have, please contact Lesley Lindeque at the Etchells & Young Head Office.

Kind Regards,

Etchells & Young Management