DB
DAWID B
1 reviews | Active since Feb 2020
10 Mar 2021, 12:49
Flat Deposit
They took over the managing of our complex starting March, I mobed out end of Feb and still waiting on my deposite, please sort this out! And their estate agent is dragging the process, take 3 days to submit a exit report gereratated from an app, please this is not on
Helpful (0)
Replies (3)0
Replies (3)
Etchells & Young Property Brokers's replyOfficial
10 Mar 2021, 14:56Hello Dawid, sorry to hear that you are unhappy and have not yet received your deposit. Unfortunately we do not hold your deposit, so it is impossible to refund what we do not have. We have requested Landstar to pay it over to us and will refund you as soon as we receive it, based of course on the landlord's authorisation to do so. We do not expect that this will be a problem and trust that we will be able to make payment to you within the next day or two.
Thank you for your patience and understanding.
Thank you for your patience and understanding.
Etchells & Young Property Brokers's reply10 Mar 2021, 14:56
Official
Hello Dawid, sorry to hear that you are unhappy and have not yet received your deposit. Unfortunately we do not hold your deposit, so it is impossible to refund what we do not have. We have requested Landstar to pay it over to us and will refund you as soon as we receive it, based of course on the landlord's authorisation to do so. We do not expect that this will be a problem and trust that we will be able to make payment to you within the next day or two.
Thank you for your patience and understanding.
Thank you for your patience and understanding.
DB
DAWID B's updateReviewer Update
10 Mar 2021, 15:07Thank you, for the response!
DB
DAWID B's update10 Mar 2021, 15:07
Reviewer Update
Thank you, for the response!
Etchells & Young Property Brokers's replyOfficial
10 Jul 2021, 09:13Hello David, looking back now at how your query was resolved, will you consider updating your review to reflect how this was handled?
Much appreciated.
Much appreciated.
Etchells & Young Property Brokers's reply10 Jul 2021, 09:13
Official
Hello David, looking back now at how your query was resolved, will you consider updating your review to reflect how this was handled?
Much appreciated.
Much appreciated.