They just cant get it right

<p>So Estee Lauder calls to say that they are going to sdend em something as a token of their sincere apology after messin up my delivery of online order.</p> <p>Kerry says it will be deliverd last Friday. Friday came and wentl, When I called, she said she wantd to be sure I was at work. I reconfirm not to send it to me house, but work adress, she confirms this,.</p> <p>Monday, no delivery. Tuesday no delivery, then a call, we tried to deliver to your house!!!!!!!!! more annoying is that i cannot get hold of anyone of importance to escalate this to, the "gatekeepers" are brilliant.</p> <p> </p>