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Order Number : *** Tracking number for Aramex : ELX*** If you guys want to lose business you must keep using Aramex as your courier service. Any item that i have purchased and they have used Aramex you know you going to have **** with your Delivery. Paid for and shipped from Estee Lauder the following day if i recall and its still out for delivery - i have just contacted those useless clowns at Aramex to find out *** is going on Order status from paying on the 06/10/23 : https://ibb.co/Lpsm0NL

"Virtual Assistant (10/12/2023, 10:56:26 AM): Hi! I’m a digital assistant here to answer any questions you might have. For any queries I cannot assist with, you will be connected to our Consumer Care team. Virtual Assistant (10/12/2023, 10:56:27 AM): Select an option below for assistance. Virtual Assistant (10/12/2023, 10:56:28 AM): Menu Options: Order Status Change/Cancel Order Refund/Returns Promotional Offers My Account Product Related Something Else null (10/12/2023, 10:56:34 AM): Order Status Virtual Assistant (10/12/2023, 10:56:37 AM): Select an option below for assistance. Virtual Assistant (10/12/2023, 10:56:38 AM): Menu Options: Check the status of my order Order Status Meaning I have not received my order confirmation I have not received my order I have not received an item that I paid for I have not received my sample / free gift null (10/12/2023, 10:56:49 AM): I have not received my order Virtual Assistant (10/12/2023, 10:56:51 AM): Any delivery timescales quoted to you are indicative only. If the tracking status shows that your order is on its way, please contact the shipping company to get more information about the delivery. Virtual Assistant (10/12/2023, 10:56:53 AM): Should the tracking status not show accurate information regarding your order, please contact the shipping company to clarify the status. Virtual Assistant (10/12/2023, 10:56:54 AM): If the parcel has not been delivered to you and the shipping company cannot assist you further, please contact us via chat or WhatsApp. Virtual Assistant (10/12/2023, 10:56:55 AM): Did this help? Virtual Assistant (10/12/2023, 10:56:57 AM): Menu Options: Yes, that’s all I need No, I need further help Back to Main Menu null (10/12/2023, 10:57:03 AM): No, I need further help Virtual Assistant (10/12/2023, 10:57:07 AM): I'll need to get some information from you. Virtual Assistant (10/12/2023, 10:57:08 AM): What's your email address? null (10/12/2023, 10:57:27 AM): * Virtual Assistant (10/12/2023, 10:57:30 AM): Please enter your first and last name. null (10/12/2023, 10:57:35 AM): Travis Virtual Assistant (10/12/2023, 10:57:41 AM): Okay! Virtual Assistant (10/12/2023, 10:57:42 AM): In a few words, please share any additional details our team can use to help. null (10/12/2023, 10:57:58 AM): Unable to load the tracking page to track my order E*** Marina J (10/12/2023, 10:59:50 AM): Good morning, give me few moments I will check everything about your order. Do you have order no please? null (10/12/2023, 11:00:03 AM): Sure E*** null (10/12/2023, 11:00:11 AM): thats my tracking number, i am wanting to track it null (10/12/2023, 11:00:20 AM): ORder number is *** Marina J (10/12/2023, 11:00:39 AM): Thank you very much, give me just few moments please Marina J (10/12/2023, 11:09:30 AM): Travis, sorry for that error. I am sending you your tracking no - ELX*** Marina J (10/12/2023, 11:09:57 AM): And link where you can track it https://aramex.co.za/tracking/TrackShipment.php?waybill=ELX*** null (10/12/2023, 11:11:39 AM): Thank you, any idea what the problem is? this was purchased last week Friday? null (10/12/2023, 11:14:50 AM): I know Aramax and DSV are one of the worst delivery companies in this country, but surely to still be processing at this point is worrysome Marina J (10/12/2023, 11:14:52 AM): The courier picked up your package on October 9th, it usually take 5-7 working days for package to arrive to you after that null (10/12/2023, 11:15:28 AM): Makes sense with Aramex, shame thanks for your assistance null (10/12/2023, 11:15:37 AM): Least i am able to track it now Marina J (10/12/2023, 11:15:50 AM): Is it ok for you if wait few more days, and after that we can do investifgation null (10/12/2023, 11:16:12 AM): Ok thank you. have a great day further Marina J (10/12/2023, 11:16:15 AM): But I am sure package will reach you very soon "