75ml Advanced Night Repair not received - Order ***

I took advantage of a special online offer. I bought 75ml Advanced Night Repair at a discounted price and would receive 15ml Advanced Night Repair Eye free with it. See below. I received the Advanced Night Repair Eye, but the 75ml Advanced Night Repair was not included. I have written to their Customer Services numerous times, but have received no reply. I call their tollfree number, but no-one picks up. What can I do to get my 75ml Advanced Night Repair out of them? Thank you. Helen

PRODUCT QTY PRICE TOTAL

Advanced Night Repair Synchronized Multi-Recovery Complex 75ml 1 R 1650.00 R 1237.50

(25% ) R 1237.50 Advanced Night Repair Eye Supercharged Complex Synchronized Recovery 15ml 1 R 0.00 R 0.00 SUB TOTAL R 1237.50 STANDARD SHIPPING R 0.00 TOTAL R 1237.50 VAT INCLUDED ABOVE R 161.41