Yes

I am very dissatisfied with the service of eSky. On the morning of 2 November, I booked a Safair flight from Cape Town to Johannesburg through them to take advantage of a 30% discount offered by Safair. The funds were immediately debited against my card. However no confirmation of the booking was received from eSky. I tried to contact them via email and I also tried contacting eSky telephonically, but to no avail. Finally 3 days later, I received an email from eSky stating that the booking could not be completed because of a “technical issue”. I was then refunded. I find this lack of service totally unacceptable.