

eSky Travel
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2025
I saw the review by Mertin S, and I had EXACTLY the same experience! I googled "Flysafair" to book a return flight from Johannesburg to Cape Town, and thinking that I am on the Flysafair site, I booked a flight. When I wanted to pay, I got a message from my bank, alerting me that it is a possible *****ulent transaction, to which I answered that it is a legitimate transaction. The payment therefore went through. When I received an email from Flysafair, I realised that I paid more than a thousand Rand more for the ticket (probably commission). I am writing this review to warn other consumers of this predatory behaviour from eSky. Please ensure that you book on the Flysafair page! JdB
1 reviews | Active since Oct 2025
I saw the review by Mertin S, and I had EXACTLY the same experience! I googled "Flysafair" to book a return flight from Johannesburg to Cape Town, and thinking that I am on the Flysafair site, I booked a flight. When I wanted to pay, I got a message from my bank, alerting me that it is a possible *****ulent transaction, to which I answered that it is a legitimate transaction. The payment therefore went through. When I received an email from Flysafair, I realised that I paid more than a thousand Rand more for the ticket (probably commission). I am writing this review to warn other consumers of this predatory behaviour from eSky. Please ensure that you book on the Flysafair page! JdB
1 reviews | Active since Sept 2025
I recently booked flights through eSky, and also ended up booking a rental car via their platform. I had concerns after reading online reviews calling them a ****. I contacted eSky directly, and they assured me they are a legitimate company — and I do believe they are. That said, my experience was very disappointing. I was charged an additional R3,005.38 for “transaction fees and service costs.” According to eSky, this included things like processing fees and services such as online check-in. Yet when I changed my return flight directly with the airline, I later received the following email from eSky: “Just a quick heads-up - online check-in isn’t available for your FlySafair flight from George to Johannesburg on 24-09-2025. No worries, though! You can check in for free at the FlySafair check-in counter at the airport. Just make sure to arrive at least two hours before your departure to allow enough time.” In other words, despite paying a large additional fee, the “support” provided was telling me to do the free check-in at the airport myself. On top of this, the car rental booking through eSky was also problematic. When I arrived to collect the car, the reference could not be easily found, which made the process more complicated. And because the booking had been prepaid through eSky, there was no flexibility to make changes directly with the car rental company. While I do not believe eSky is a ****, my personal experience is that the extra fees and booking process added stress, cost, and inconvenience without real value. I would strongly recommend booking flights and car rentals directly with the airline or provider to avoid unnecessary charges and complications.
1 reviews | Active since Sept 2025
I recently booked flights through eSky, and also ended up booking a rental car via their platform. I had concerns after reading online reviews calling them a ****. I contacted eSky directly, and they assured me they are a legitimate company — and I do believe they are. That said, my experience was very disappointing. I was charged an additional R3,005.38 for “transaction fees and service costs.” According to eSky, this included things like processing fees and services such as online check-in. Yet when I changed my return flight directly with the airline, I later received the following email from eSky: “Just a quick heads-up - online check-in isn’t available for your FlySafair flight from George to Johannesburg on 24-09-2025. No worries, though! You can check in for free at the FlySafair check-in counter at the airport. Just make sure to arrive at least two hours before your departure to allow enough time.” In other words, despite paying a large additional fee, the “support” provided was telling me to do the free check-in at the airport myself. On top of this, the car rental booking through eSky was also problematic. When I arrived to collect the car, the reference could not be easily found, which made the process more complicated. And because the booking had been prepaid through eSky, there was no flexibility to make changes directly with the car rental company. While I do not believe eSky is a ****, my personal experience is that the extra fees and booking process added stress, cost, and inconvenience without real value. I would strongly recommend booking flights and car rentals directly with the airline or provider to avoid unnecessary charges and complications.
Hellopeter has tracked eSky Travel across 92 reviews. eSky Travel hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used eSky Travel? Write a review to help others decide.