Worst courier company ever

My parcel was shipped last week Wednesday and to this day, there has been ZERO movement on your tracking website. I’ve called FIVE times today alone, only to be passed from one person to the next — and not a single one could help me.

How is it possible that a courier company can't track a parcel or give a simple update? This is beyond disappointing — it's completely unacceptable. You’ve wasted my time, caused unnecessary stress, and I still don’t have my parcel.

By far the WORST courier service I’ve ever dealt with.