GG
George G
1 reviews | Active since Dec 2014
28 Aug 2022, 14:59
terrible service
I bought an Epson EcoTank L3150 No support when the inkpad needs to be reset
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Replies (3)0
Replies (3)GG
George G's updateReviewer Update
28 Aug 2022, 15:45 found a ressetter program that works, please send me your email address ***
GG
George G's update28 Aug 2022, 15:45
Reviewer Update
found a ressetter program that works, please send me your email address ***
Epson SA's replyOfficial
29 Aug 2022, 08:28Hi George,
Thank you for reaching out to us and for detailing the nature of the issue you are experiencing.
Our support team will be in contact with you to assist.
Regards,
The Epson Social Team
Thank you for reaching out to us and for detailing the nature of the issue you are experiencing.
Our support team will be in contact with you to assist.
Regards,
The Epson Social Team
Epson SA's reply29 Aug 2022, 08:28
Official
Hi George,
Thank you for reaching out to us and for detailing the nature of the issue you are experiencing.
Our support team will be in contact with you to assist.
Regards,
The Epson Social Team
Thank you for reaching out to us and for detailing the nature of the issue you are experiencing.
Our support team will be in contact with you to assist.
Regards,
The Epson Social Team
Epson SA's replyOfficial
29 Aug 2022, 16:44Hi George,
We hope you are having a good day. We are following up on your query. We believe that our customer service partners have been in contact with you and that you have been advised to book your printer in as your ink pads are at the end of their service life. If you need assistance finding the closest service centre to you, do not hesitate to reach out to us. We are here to assist.
Thank you once again for bringing your experience to our attention. It is our goal to deliver excellent service to our customers and we deeply value your opinion. Please let us know if we can be of any further assistance. Have a lovely week ahead.
Warm Regards,
The Epson Digital Team
We hope you are having a good day. We are following up on your query. We believe that our customer service partners have been in contact with you and that you have been advised to book your printer in as your ink pads are at the end of their service life. If you need assistance finding the closest service centre to you, do not hesitate to reach out to us. We are here to assist.
Thank you once again for bringing your experience to our attention. It is our goal to deliver excellent service to our customers and we deeply value your opinion. Please let us know if we can be of any further assistance. Have a lovely week ahead.
Warm Regards,
The Epson Digital Team
Epson SA's reply29 Aug 2022, 16:44
Official
Hi George,
We hope you are having a good day. We are following up on your query. We believe that our customer service partners have been in contact with you and that you have been advised to book your printer in as your ink pads are at the end of their service life. If you need assistance finding the closest service centre to you, do not hesitate to reach out to us. We are here to assist.
Thank you once again for bringing your experience to our attention. It is our goal to deliver excellent service to our customers and we deeply value your opinion. Please let us know if we can be of any further assistance. Have a lovely week ahead.
Warm Regards,
The Epson Digital Team
We hope you are having a good day. We are following up on your query. We believe that our customer service partners have been in contact with you and that you have been advised to book your printer in as your ink pads are at the end of their service life. If you need assistance finding the closest service centre to you, do not hesitate to reach out to us. We are here to assist.
Thank you once again for bringing your experience to our attention. It is our goal to deliver excellent service to our customers and we deeply value your opinion. Please let us know if we can be of any further assistance. Have a lovely week ahead.
Warm Regards,
The Epson Digital Team