AB
Antonio B
1 reviews | Active since Apr 2010
10 Jan 2020, 10:18
No possibility to change inkjet cartridges on a perfectly good printer
It is unfortunate that Epson do not continue software support for their older printers.
I have an Epson Stylus TX117 printer which I am about to throw out because there is no software to support Microsoft Windows 10.
I have managed to find drivers to print but no software to enable me to change cartridges and perform other maintenance such as cleaning and aligning printer heads.
Epson, developing drivers to enable printing with Windows 10 is useless. Without being able to replace cartridges, printing cannot be done.
The result is that I must throw out a perfectly good little simple printer.
What a waste!
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Epson SA's replyOfficial
12 Jan 2020, 16:29Hello Antonio,
Thank you for bringing your query to our attention.
Unfortunately the Epson Stylus TX117 has been discontinued.
We have, however, forwarded your query to our support team who will be in touch with you on Monday to see if they can assist you with the cartridge change and printhead alignment.
Yours in innovative and sustainable technology,
Epson Digital Media Team
Thank you for bringing your query to our attention.
Unfortunately the Epson Stylus TX117 has been discontinued.
We have, however, forwarded your query to our support team who will be in touch with you on Monday to see if they can assist you with the cartridge change and printhead alignment.
Yours in innovative and sustainable technology,
Epson Digital Media Team
Epson SA's reply12 Jan 2020, 16:29
Official
Hello Antonio,
Thank you for bringing your query to our attention.
Unfortunately the Epson Stylus TX117 has been discontinued.
We have, however, forwarded your query to our support team who will be in touch with you on Monday to see if they can assist you with the cartridge change and printhead alignment.
Yours in innovative and sustainable technology,
Epson Digital Media Team
Thank you for bringing your query to our attention.
Unfortunately the Epson Stylus TX117 has been discontinued.
We have, however, forwarded your query to our support team who will be in touch with you on Monday to see if they can assist you with the cartridge change and printhead alignment.
Yours in innovative and sustainable technology,
Epson Digital Media Team