JZ
Juanita Z
1 reviews | Active since Mar 2017
14 Feb 2022, 11:25
Epson Sa
I have purchased a new Epson L4150 printer from Makro. Printer works but not the scanner. Tried 15 times to download the drivers. Asked Epson for help and they said pay R15 for a consultant AND THEY JUST CHARGED R599 FROM MY CARD. I asked for a refund but have not received an answer. THIS IS NO SERVICE.
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Epson SA's replyOfficial
14 Feb 2022, 11:27Hi Juanita,
We are thankful that you have brought your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
Our customer service partner will be in contact with you to ensure that your query is attended to with the care it deserves.
Warm Regards,
The Epson Digital Team
We are thankful that you have brought your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
Our customer service partner will be in contact with you to ensure that your query is attended to with the care it deserves.
Warm Regards,
The Epson Digital Team
Best regards,
Epson SA's reply14 Feb 2022, 11:27
Official
Hi Juanita,
We are thankful that you have brought your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
Our customer service partner will be in contact with you to ensure that your query is attended to with the care it deserves.
Warm Regards,
The Epson Digital Team
We are thankful that you have brought your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
Our customer service partner will be in contact with you to ensure that your query is attended to with the care it deserves.
Warm Regards,
The Epson Digital Team
Best regards,