EL
Ebenezer L

1 reviews | Active since May 2017

05 Jul 2017, 11:39

Epson L365 with all the same problem and Epson is unwilling to solve the matter.

<p>I purchased 3 x Epsom L365 printers from TARSUS. They are still under warrenty. All 3 have the same print quality problem. I have already sent 2 of them for repairs at Partserve in Cape Town. The third one have the same problem and every time it cost me R 195-00 to send a printer to Part Serve. All my profit went into courier costs. Mr Shuaib Hassen are very unwilling to help me.</p>

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Replies (1)
Epson SA
Epson SA's reply21 Nov 2019, 07:18
Official
Hello Ebenezer, Thank you for publishing a review of Epson South Africa. We have recently joined the Hello Peter community. Unfortunately at the time of your review, we were not active on the platform. We strive to bring surprise and delight to our customers and have taken note of your experience as a point of improvement of our products and service.  Yours in innovative and sustainable technology. Epson Digital Channels Team.