PJ
Paulette J
1 reviews | Active since Nov 2012
25 Feb 2019, 13:18
Epson going out of their way to address complaint about printer
After lodging a complaint about a printer bought in January and still not working in February, Epson actually send out a specialist to my premises to investigate. This guy (Beni) was amazing in terms of checking and explaining everything. The printer is now working and I think Epson really went out of their way to address my complaint.
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Epson SA's replyOfficial
21 Nov 2019, 07:39Hello Paulette
Thank you for publishing a review of Epson South Africa. We have recently joined the Hello Peter community. We strive to bring surprise and delight to our customers and thank you for relaying your positive experience to the Hello Peter community.
Yours in innovative and sustainable technology.
Epson Digital Channels Team.
Epson SA's reply21 Nov 2019, 07:39
Official
Hello Paulette
Thank you for publishing a review of Epson South Africa. We have recently joined the Hello Peter community. We strive to bring surprise and delight to our customers and thank you for relaying your positive experience to the Hello Peter community.
Yours in innovative and sustainable technology.
Epson Digital Channels Team.