ZPGD
Zest Property Group Dullstroom
1 reviews | Active since Nov 2021
19 Nov 2021, 12:11
Epsom Printer - no spare parts.
We have experience very disappointing service with Epson. We purchased an Epson printer L6176 in January 2020 and within 18 months we needed to replace the Maintenance box. Having been promised that this part would be available in August, then apparently availability was delayed until September and then October, and then November. And now we have just been informed it will not be available until 06 Dec. This has necessitated buying a new printer for the business which one can ill afford in these tough economic times.
Helpful (0)
Replies (1)0
Replies (1)
Epson SA's replyOfficial
19 Nov 2021, 12:20Hi Zest Property Group,
We are thankful that you have brought your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
Our customer service partner will be in contact with you to ensure that your query is attended to with the care it deserves.
Warm Regards,
The Epson Digital Team
We are thankful that you have brought your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
Our customer service partner will be in contact with you to ensure that your query is attended to with the care it deserves.
Warm Regards,
The Epson Digital Team
Epson SA's reply19 Nov 2021, 12:20
Official
Hi Zest Property Group,
We are thankful that you have brought your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
Our customer service partner will be in contact with you to ensure that your query is attended to with the care it deserves.
Warm Regards,
The Epson Digital Team
We are thankful that you have brought your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
Our customer service partner will be in contact with you to ensure that your query is attended to with the care it deserves.
Warm Regards,
The Epson Digital Team