KC
Kevin C
1 reviews | Active since Jun 2023
18 Dec 2024, 11:59
epsom
Printer 16 months old...lights flashing...agent wants R500 quote rejection fee ....then told repair is R3000 ...cost of new one !!!! it's a **** ...pay R500 to be told a fairly new , not much used printer will cost the same as a new one to repair with 3 month warranty.. SOMETHING IS WRONG ....NEVER YOUCH EPSON ...BACKUP IS NON EXISTENT
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Epson SA's replyOfficial
05 Jan 2025, 15:58Good day, Kevin,
Thank you for bringing your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
We want to ensure your query gets the attention it deserves, please contact our customer service team via ***, their email address is also displayed on the right-hand side of our Hello Peter profile page. Alternatively, you may reach out to the service centre at ***.
Warm Regards,
The Epson Digital Team
Thank you for bringing your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
We want to ensure your query gets the attention it deserves, please contact our customer service team via ***, their email address is also displayed on the right-hand side of our Hello Peter profile page. Alternatively, you may reach out to the service centre at ***.
Warm Regards,
The Epson Digital Team
Best regards,
Epson SA's reply05 Jan 2025, 15:58
Official
Good day, Kevin,
Thank you for bringing your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
We want to ensure your query gets the attention it deserves, please contact our customer service team via ***, their email address is also displayed on the right-hand side of our Hello Peter profile page. Alternatively, you may reach out to the service centre at ***.
Warm Regards,
The Epson Digital Team
Thank you for bringing your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
We want to ensure your query gets the attention it deserves, please contact our customer service team via ***, their email address is also displayed on the right-hand side of our Hello Peter profile page. Alternatively, you may reach out to the service centre at ***.
Warm Regards,
The Epson Digital Team
Best regards,