SM
Sethabiso M
1 reviews | Active since Jan 2018
17 Jan 2018, 12:18
Bad service from EPSON SA Technical Support
I bought a printer in October 2018 and could not set up the Scan to email, logged the call to get this resolved their Technician named Bongani Nukeri tried resolving this and failed, he told me via email on the 1st of November 2017 that he is escalating the matter and i have not heard from them till today, when i communicate with him via emails he does not respond to me.
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Epson SA's replyOfficial
21 Nov 2019, 07:25Hello Sethabiso, Thank you for publishing a review of Epson South Africa. We have recently joined the Hello Peter community. Unfortunately at the time of your review, we were not active on the platform. We strive to bring surprise and delight to our customers and have taken note of your experience as a point of improvement of our products and service. Yours in innovative and sustainable technology. Epson Digital Channels Team.
Epson SA's reply21 Nov 2019, 07:25
Official
Hello Sethabiso, Thank you for publishing a review of Epson South Africa. We have recently joined the Hello Peter community. Unfortunately at the time of your review, we were not active on the platform. We strive to bring surprise and delight to our customers and have taken note of your experience as a point of improvement of our products and service. Yours in innovative and sustainable technology. Epson Digital Channels Team.