cT
cindy T
1 reviews | Active since Sept 2010
30 Aug 2019, 16:05
Bad quality bad service- while I’m out of service.
Had a Epson L3060 for 7 months. It was in for repairs for 4 weeks. Got it back. Two weeks later it’s back in for repairs. Disappointed that this new printer needs these type of repairs and that they can’t get it right when they have it for 4 weeks. Never mind I’m now two months without a printer and no compensation. Disappointed in Epson
Helpful (0)
Replies (1)0
Replies (1)
Epson SA's replyOfficial
21 Nov 2019, 07:41Hello Cindy, As mentioned in our response to your previous review, we have recently joined the Hello Peter community. Unfortunately at the time of your review, we were not active on the platform. We strive to bring surprise and delight to our customers and have taken note of your experience as a point of improvement of our products and service. Yours in innovative and sustainable technology. Epson Digital Channels Team.
Epson SA's reply21 Nov 2019, 07:41
Official
Hello Cindy, As mentioned in our response to your previous review, we have recently joined the Hello Peter community. Unfortunately at the time of your review, we were not active on the platform. We strive to bring surprise and delight to our customers and have taken note of your experience as a point of improvement of our products and service. Yours in innovative and sustainable technology. Epson Digital Channels Team.