NL
Nthabiseng L

1 reviews | Active since Feb 2020

14 Feb 2025, 21:01

Bad product

PURCHASED A EPSON L 3260 PRINTER JAN 2023 . SINCE DAY ONE I EXPERIENCED PROBLEMS,DIFFICULT TO INSTALL, ,ALSO DIFFICULT TO REGISTER. IT MAKE THE SOUND OF PRINTING,BUT ONLY A BLANK PAGE.i GOT FED UP AND DISCONNECTED IT,LEFT IT FOR A COUPLE OF WEEKS,REINSTALLED IT NOW IT FAILS TO PRINT BLACK. ITS JUST SITTING THERE NOT WORKING, I CANT DO MY BUSINESS, I CALLED THEM LAST YEAR AND THEY SAID I SHOULD UPDATE SOFTWARE STILL AFTER THAT NOTHING IS WORKING

0
Replies (1)
Epson SA
Epson SA's reply20 Mar 2025, 14:03
Official
Good day, Nthabiseng,

Thank you for bringing your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.

We want to ensure your query gets the attention it deserves, please contact our customer service team via ***, their email address is also displayed on the right-hand side of our Hello Peter profile page. Alternatively, you may reach out to the service centre at ***. 

Warm Regards,
The Epson Digital Team