IL
Ian L
1 reviews | Active since Mar 2017
22 Apr 2024, 10:47
Bad, bad service.
My Epson tank printer is only printing black. The colors appear to have dried up. I sent an enquiry to Epson SA via their website. Not a word from Epson. I have the extended warranty and my printer is still under this. Epson are too quick to sell but disappear when there are problems.
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Replies (2)
Epson SA's replyOfficial
22 Apr 2024, 15:43Hi Gordon,
Thank you for bringing your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
We want to ensure your query gets the attention it deserves, please contact our customer service team via *** or call +***6.
Warm Regards,
The Epson Digital Team
Thank you for bringing your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
We want to ensure your query gets the attention it deserves, please contact our customer service team via *** or call +***6.
Warm Regards,
The Epson Digital Team
Epson SA's reply22 Apr 2024, 15:43
Official
Hi Gordon,
Thank you for bringing your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
We want to ensure your query gets the attention it deserves, please contact our customer service team via *** or call +***6.
Warm Regards,
The Epson Digital Team
Thank you for bringing your experience to our attention. We strive to offer excellent service to our customers and your review offers us an opportunity to correct errors in support and service delivery.
We want to ensure your query gets the attention it deserves, please contact our customer service team via *** or call +***6.
Warm Regards,
The Epson Digital Team
Epson SA's replyOfficial
12 Jun 2024, 08:54Hi Gordon,
Thank you for bringing this to our attention. We have reached out to Hello Peter to try to find a solution as our Help Desk is unable to reach out to you directly.
Our Help Desk email address is now displayed on the right hand side of our Hello Peter profile, please can you use this to contact our Help Desk.
Warm Regards,
The Epson Digital Team
Thank you for bringing this to our attention. We have reached out to Hello Peter to try to find a solution as our Help Desk is unable to reach out to you directly.
Our Help Desk email address is now displayed on the right hand side of our Hello Peter profile, please can you use this to contact our Help Desk.
Warm Regards,
The Epson Digital Team
Epson SA's reply12 Jun 2024, 08:54
Official
Hi Gordon,
Thank you for bringing this to our attention. We have reached out to Hello Peter to try to find a solution as our Help Desk is unable to reach out to you directly.
Our Help Desk email address is now displayed on the right hand side of our Hello Peter profile, please can you use this to contact our Help Desk.
Warm Regards,
The Epson Digital Team
Thank you for bringing this to our attention. We have reached out to Hello Peter to try to find a solution as our Help Desk is unable to reach out to you directly.
Our Help Desk email address is now displayed on the right hand side of our Hello Peter profile, please can you use this to contact our Help Desk.
Warm Regards,
The Epson Digital Team