SW
Sunet W

1 reviews | Active since Mar 2009

09 Oct 2015, 05:06

Wow! Dirty and attitude!

Sjoe, what an experience!<br> <br> We are on our way from PTA to George! <br> Our first stop Engen Grasmere, and it is dirty and disgusting!<br> <br> Second stop Bloemfontein, and WOW!!!!!<br> There was not one roll of toiletpaper in the ladies bathroom! Not ONE!!! When we went to the shop to ask, they said yes, they know!!!!!<br> And that seemed to be that!!!!<br> So, seeing as my husband just spent money on petrol and his little girl had to use the bathroom, he proceeded to take a roll off the shelf in the shop, handed it to us, and told us to go.<br> <br> I took my daughter and when we got back my husband informed me that they refused to sell cigarettes to him! If he buys cigarettes they will charge him for the toilet paper!!!<br> <br> Engen will most certainly not see us again! Not on the long road, and even though there is an Engen just down the road from my house, I will actually go out of my way not to support them!<br> <br> I am shocked!

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply09 Oct 2015, 14:13
Official
Hello zee8501,

We wish to apologise for the inconvenience the matter has caused. Your complaint has been logged *** and escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***