Worst Service Ever: Petrol Station Trainee's Costly Mistake and Inept Customer Support

I had the most appalling experience with the service at this petrol station. To make matters worse, the trainee attendant mistakenly filled my car with petrol instead of diesel. The next morning, while on my way to work, my car broke down and the mechanic confirmed that it was due to the presence of petrol in the tank.

Determined to address the issue, I visited the petrol station to lodge a complaint, only to be informed that the attendant responsible was not available and that I should return the following day. Disappointed but hopeful, I returned as instructed, but to my dismay, neither the manager nor the attendant was present.

Undeterred, I made yet another trip the next day and, finally, managed to find the supervisor. However, it became apparent that customer service was not their priority. The supervisor stated that he couldn't take sides without concrete evidence, despite the attendant named Sipho acknowledging his involvement in assisting us. The supervisor insisted on having a receipt as proof, disregarding Sipho's agreement that he had indeed helped us.

This entire experience has been nothing short of the worst, and I strongly advise against relying on this company to provide assistance when something goes wrong. It is evident that they lack a genuine concern for customer service.