KB
Keoma B

1 reviews | Active since Dec 2013

11 Feb 2018, 11:43

Worst Service Ever

I've never had such horrible service as I had today, 11/02/2018 at the Engen petrol station in Florida, Johannesburg.

I wait for service, get ignored as petrol attendants choose who they want serve. I eventually get served after 3 cars that had arrived after me. I find this unacceptable & **** service.

When I queried with the petrol attendant, Aubrey (as he served the 3 vehicles before me), I was rudely told "I'm seeing to these cars". I looked for a manager to report this, but none was on site & no one had the phone number of this manager.

This was my 1st & last ****ty experience & I will never set foot at another Engen petrol station ever, not even if you paid me!!!

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply14 Feb 2018, 14:25
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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