MR
Mary R

1 reviews | Active since Jul 2015

28 Jul 2015, 21:44

Worst petrol station

Everytime I use this petrol station I receive poor service. The petrol attendants see me arrive. And then proceed to stand around. A taxi pulled up next to me. Around 5 mins after I arrived and received service before me. This has happened on several occasions and feels like the attendants are selective on whom they want to help. If you are lucky enough to receive any service, it is done with such a drag. Something that should take 5 mins to do ends up taking 15min. I refuse to use that petrol station due to the disgusting service I receive. I would rather drive 5km further and use the TOTAL where I receive excellent service.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply30 Jul 2015, 08:29
Official
Hello Mary15mary,

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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