AO
Andries O
1 reviews | Active since Jun 2023
11 Jun 2023, 17:26
Worst experience with management (Alishia and Amos) they were condescending and extremely unprofessional when i wanted to use the Wigroup app to pay.Just said we cant help even though the scanner was working and felt no need to even try to resolve the pro
Worst experience with management (Alishia and Amos) they were condescending and extremely unprofessional when i wanted to use the Wigroup app to pay.Just said we cant help even though the scanner was working and felt no need to even try to resolve the problem.Alishia just said if you can pay you will have to leave your car here and find a way to pay knowing that the garage supported wigroup payments. @Engen Zambezi Convenience Centre please find ways to resolve and look into this matter
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Engen Petroleum's replyOfficial
12 Jun 2023, 08:41Thank you so much for taking the time to share. We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us. Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.
Engen Petroleum's reply12 Jun 2023, 08:41
Official
Thank you so much for taking the time to share. We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us. Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.