MM
Mathapelo M
1 reviews | Active since Feb 2019
17 Jan 2023, 08:20
Worst Experience with Engen1 App!!
I wish i could give half a star!!That's how much i hate that stupid Engen1 app!!!It's been how many months now, no resolution. No accountability. Being taken from pillar to post. Something that was meant to be a convenience turned into the most inconvenient resource.
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Replies (2)MM
Mathapelo M's updateReviewer Update
27 Jan 2023, 12:31I would never recommend Engen 1 app to anyone instead I will continue to verbalize how displeased and unfair I've been treated.
MM
Mathapelo M's update27 Jan 2023, 12:31
Reviewer Update
I would never recommend Engen 1 app to anyone instead I will continue to verbalize how displeased and unfair I've been treated.
Engen Petroleum's replyOfficial
14 Feb 2023, 15:56Good dayThank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right
Engen Petroleum's reply14 Feb 2023, 15:56
Official
Good dayThank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right