MZ
Mpumi Z

1 reviews | Active since Mar 2009

24 Apr 2015, 01:47

Worst attitude ever

i was at your service station Wednesday evening to buy a couple things and was met with your rude cashier, it was a black man wearing a ZCC badge. 1. this man never greets customers, and is busy cheqing gum everytime i see him. 2. i was paying with a debit card and while he was busy ringing up the sale i was looking at magazines and he started whistling and i looked up wondering what onearth is this now and he was whistling to tell me to put in my pin code. i asked him whether he is able to talk or not and he started backchatting and asking me if i can talk or not too. im disgusted. please dont put illiterate arrogant ppl to work directly with customers.<br> i have been forgetting to complain about this guy, now this has been the last straw for me. the petrol attendants are so much better than him. pls remove him if you want to increase ur business, cos he is the reason why i had stopped cuming to your convenience shop.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply28 Apr 2015, 10:26
Official
Hello mpumi2,

Please accept our apology for the inconvenience this incident has caused. Your complaint has been logged and escalated to the dealer and Area Manager for further investigation.

We do hope you remain a valued customer of Engen Petroleum Limited.

Regards,
ENGEN CUSTOMER SERVICE
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