Item: Engen Petroleum
Rating: 4
Author: Thabile L

Engen Petroleum's replyOfficial

03 Sept 2025, 08:19

Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly , kindly provide us with the name of the site and a bit of what took place with regards to your vehcile not being operational.

Engen Petroleum's reply03 Sept 2025, 08:19

Official

Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly , kindly provide us with the name of the site and a bit of what took place with regards to your vehcile not being operational.

TL

Thabile L's updateReviewer Update

03 Sept 2025, 15:31

The incident happened on the 8th of May at the engen garage in Hibberdene. The petrol attended did not put back the radiator cap and my car over heated. This is long over due not I am so disappointed

TL

Thabile L's update03 Sept 2025, 15:31

Reviewer Update

The incident happened on the 8th of May at the engen garage in Hibberdene. The petrol attended did not put back the radiator cap and my car over heated. This is long over due not I am so disappointed

Engen Petroleum's replyOfficial

03 Sept 2025, 15:38

Good afternoon Thabile, I do appreciate you response. Kindly response to the email I sent you in order to escalate further.

Engen Petroleum's reply03 Sept 2025, 15:38

Official

Good afternoon Thabile, I do appreciate you response. Kindly response to the email I sent you in order to escalate further.

When am I getting my car fixed