What a Pathetic service

<p>Good day</p> <p>I’d like to bring to your attention the bad service I received in one of your service station in vosloorus service station 6158 MC Botha drive of which I use it every 4th day to fill up my tank and most of the guys there know me by now, But today 25/11/2016 I got the most pathetic service I’ve ever experienced I got there to fill up my car as usual and asked for 87L of 95 petrol and sure enough i got that then when I paid my fleet card was declined and we tried it a second time and still it didn’t go through fair enough I called the bank ( ABSA FLEET SERVICES ) and spoke to a consultant and he told me they having problems as with network but all is well and we can do a manual override so I go to cashier and tell them that and the cashier tells me that there’s no manager and supervisor that can override this the manager will be available on Monday of which I couldn’t understand and I tried to tell the attendant and the cashier that I can come in the morning to pay as I am a regular there and they the cashier said I must take it with the attendant but he didn’t want to let me go and then I decided that I’m going to leave my wallet with them and I left it there and when I got home I remembered that I had my personal bank card that I could have used then I went back to pay using my bank card , but the attendant didn’t want to give me my wallet so I can pay and he refused and threatened to get the police as now they are refusing me to pay and mind you when I asked them earlier on to call me the manager they said they don’t have his numbers, but when they refused to give me my wallet all of a sudden they have his numbers and still they refused to give me my wallet and I told them they can take out my card and swipe it then if it goes through they can give me my stuff but after a long augment and he ( the attendant saying we shall see who will succeed between him and me ) they finally gave in and he kept on insulting me for coming to the petrol station with cards that had no money. I despise the treatment I got from them and ask you to please sort out that mess as they have lost me as a customer as i thought they had my best interest at heart. your response and the resolve to this would be highly appreciated.</p> <p> </p> <p>an unhappy customer </p> <p>Cecil Baloyi</p> <p>MD Zothe Shuttle Services</p> <p> </p>