ZN
Zibonele N

1 reviews | Active since May 2017

04 May 2022, 13:58

Water in diesel filled up at Engen Duzi Convenience Centre

I filled up at the Engen Service Station on 24 Aprl 2022. On 25 April, my vehicle's tank sensors picked up water in the separator. I took the car to Mitsubishi for a check up and thry confirmed what the sensors had detected. I went to the service station to report the matter and they denied point blank that, it could be them. They said said their denial was based on machine readings for water levels (which showed zero). Unfortunately, this was a couple of days after I filled up or the incident (as picked up by the dealership).

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Replies (1)
Engen Petroleum
Engen Petroleum's reply05 May 2022, 11:10
Official
 Dear  Zibonele 
Thank you for taking the time to share. We take this feedback extremely seriously and sincerely apologize for your negative experience. Please be assured that this will be escalated to the right team immediately and someone will be in touch with you shortly