TvdW
Tharina van der Westhuizen
1 reviews | Active since Feb 2011
14 Jan 2016, 18:11
Waited 10 minutes and no one helped me
I drove into the service station and waited for someone to put petrol into my car but there was no one in site. I waited and waited. Eventually 3 more cars drove in. When I looked again all 3 of them were being helped but not me. A bit later I started my car to leave and a guy came and asked me what now. I said to him how long I have been waiting and that I was there long before the other 3 cars and he just said \oh sorry"and then walked away. I left without petrol and had to look for a different service station to go to"
Helpful (0)
Replies (1)0
Replies (1)Engen Petroleum's replyOfficial
19 Jan 2016, 08:11Hello Tharina25,
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Engen Petroleum's reply19 Jan 2016, 08:11
Official
Hello Tharina25,
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
