MC
Martha C
1 reviews | Active since Oct 2023
05 Oct 2023, 16:02
Voucher Don't Work at Engen!
I cannot redeem a voucher at any Engen filling station and no one seems to know how to assist me. The Engen Customer Care or BCX company are useless. I want me voucher reimbursed before it expires because no one seems to know how vouchers work!
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Engen Petroleum's replyOfficial
06 Oct 2023, 07:30 Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply06 Oct 2023, 07:30
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.