Very poor service and not good with customers

Item: Engen Petroleum
Rating: 1
Author: Mamello G

Poor service they failed to tell us the air pump wasn't working properly which lead to our tire bursting while trying to fix the problem the attendee whas rude to us me and my family where actually harassed by him he ruined our day and our experience at the garage wasn't great

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Replies (1)

Engen Petroleum's replyOfficial

11 Oct 2022, 08:03

Dear Mamello

Thank you so much for taking the time to share. Please accept our sincere apologies for the fact that our equipment was not working and for the poor attitude of our staff.
We take this feedback very seriously as this is not the level of service that we aim to deliver.

Please be assured that this will be escalated to the right team and someone will be in touch with you shortly

Engen Petroleum's reply11 Oct 2022, 08:03

Official