1 reviews | Active since Sept 2017
Very poor service
Be careful of going to the engen on voortrekker alberton. This has been our second time having bad experience with this garage, last time i emailled their customer service, just get no response back!!!! Last time i was at this garage i asked if i could pay with the app ( because some rngen doesnt do thr app and sometimes the app just doesnt work) and was told yes, just to get to paying time to ve advised that this is a new owner and the app hasnt been activated and was told that you have to pay with my card so at the end i paid with my card, then today i stopped there again, asked for auto stop and for my tyres, oil and water to be checked. Whilr checking my water the petrol started running out of my tank, my husband had to tell the attendant that the petrol is running out of the tank, just for him not to finish the check on my oil and never did my tyres either. Having the side of my car full of petrol and petrol on the floor, we asked that the manager to be called, just to get the same arogant man from last time, not even have the decency like last time to say sorry for the mistake, but just took out R20 and gave it to my husband for the waste...... Then when my husband swiped, just to be told he cant swipe my clicks card. So not only did i loose points for my ebuck, but now on my clicks too. Engen is getting really bad with their service, just to think that one engen garage puts a bad light on all of them. So please be careful, this engen is a garage that is trying to see how bad service to give abd how arogant the manager can be!!!!!!!!!!!!
