1 reviews | Active since Apr 2016
Very disappointed cutomer
I went to the ENgine quick shop Northwold to put fuel in my car .it was at night round about 8.I had kids in the car.I got there and no one came out to help me.I even hooted .after 5 minutes without help I went inside and paid and I even told the cashier that no one is helping me so I will pay and even told her the number of the bay where my car was .I went back to my car , before i reached my car the attandent his name is Gift came.Instead of him helping me he jumped me and went to the other car that just pulled in . my sister and the kids opened the door and told him to put fuel in the car and they even told him the amount and he was arrogant and ignored.as I got to the car I asked him if he has put fuel and he said no.I told him I was here for over 5minutes and no one helped me and this attendant Gift was not apologetic. He was very rude and he insulted me , we exchanged words and he even told me "FUTSEK" .I said I would like to speak to the manager and he pointed at his badge and said this is the manager .and ask me ",what can you do ",, so arrogantly. The guy who was in the other car was even laughing at the whole incident.I work with customers myself and I know that the customer is king. So I am so disappointed with the service at the engine quick shop Northwold. This attended Gift was so disrespectful .he has displayed the worst customer service ever .People like him must not be working with people at all.I even asked him is this how you treat customers in this place.of all the attendeds that were there no one apologised and that only make me wonder what kind of people are those.I am so traumatised by these insults .the way he was even pointing his figure at me .its not acceptable.please can someone fire this boy .he cannot work with people. How did he even get that job.what certificates or credentials does this attended has .do these people even get proper training about customer service .that attended is very evil.please CEO .Regional manager .do something. I know that you know about Treating Customers Fairly. This terrible service is not acceptable.I will not put my fuel in that garage anymore and I will not buy my daily bread and milk there anymore.
