TH
Thokozani H
1 reviews | Active since May 2018
02 Mar 2023, 13:28
Very Bad service
Very bad and dissapointing service at the petrol station from one ******** petrol attendant .
I got into the garage at golden highway near Evaton mall and the time was past 12:00 - 13:00 during the day to get R150 gas filled into my tank as I had an emergency to attend at Soweto" Diepkloof ".
On route past the Grasmere toll plaza after paying the R24 to stay on the national road I realised my tank was on 20km left to empty after I filled up meaning the petrol attendant made a fool of me ,I am so angry and so dissapointed in the service cause that is one my favourite garages ,please investigate
Helpful (0)
Replies (1)0
Replies (1)
Engen Petroleum's replyOfficial
03 Mar 2023, 08:47Thank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right.
Engen Petroleum's reply03 Mar 2023, 08:47
Official
Thank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right.