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sifiso Z

1 reviews | Active since Nov 2015

15 Nov 2015, 06:31

Very Bad Attittude ,Food Section

yesterday the 14 of November 2015 I was buying a plate of tripe and pap, took the slip to the food section were I am suppose to be assisted and food is put together for me, there was two of those ladies Nomasonto and a short one I don't remember her name, Nomasonto took my slip but because I know the other lady I ask for her to make me the plate but refused and sad no I don't want to and I sad its ok if the first lady who took my slip makes me the plate, she also refused for some resin , no one was available to assist me as a result I called the so called manager , and she was asking me useless questions, she was no help as I took ma money back, no body cared of how I was treated, I always do my retail shopping there, is the first time I am not happy, a proper apology will be good, I was not treated with dignity and respect as I am suppose too. thank you my name is Sifiso Zwane my cell phone numbers are ***/ ***

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply03 Dec 2015, 11:53
Official
Hello mindsets,

We would like to thank you for bringing this matter to our attention. After thorough investigation by the dealer of the franchise, we are pleased to read what had actually transpired on that evening.

We do hope you remain a valued customer of Engen Petroluem Limited.


Regards

Engen Customer Services
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