SK
Siseko K

1 reviews | Active since Aug 2019

09 Jun 2022, 07:48

Useless and disgusting service

Engen Garage Whittlesea is a very useless service station, I just moved to Whittlesea and I have run out of diesel 3 times in my bakkie because they always have no diesel.

The truck comes and delivers petrol and diesel today and the following day there will be no Diesel.

The workers there are rude including the owner, they even smoke inside the shop and tell you it's cold outside if you complain .Sometimes you wait for over 30 minutes to fill up because 1 guy is working and they are using 1 pump and if you go inside the shop you will find 2 or 3 more guy's sitting chatting while customers are waiting for over 30 minutes for service outside.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply10 Jun 2022, 15:09
Official
Dear Siseko
Thank you for taking the time to give us this feedback. Please accept our sincere apologies for the negative experience you had with us, as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly