Unproffesional
Hi i went to Engen garage next to VW Autohaus Centurion on Lencen Ave and requested for R100 petrol and the guy who was assisting me poured R168 , saw the amount through the window and asked him why that amount he said he made a mistake then started giving me attitude and that he also doesn't have money to paid that amount and i can't pay only R100 told him but it's his mistake not mine and whom can i talk to to resolve this matter inside he said no 1 can help with that issue, i went inside with him and there was a guy at the teller thought he would assist but he was useless as well told me there's nothing he can to i must arrange with the guy who was assisting. You can also refer to the footage 22:00 driving a Blue Toyota Corolla Reg: JSV 489 NW. Obviously i didn't want this amount to be deducted from his Salary but his attitude was so unprofessional and bad.
Matome Cell No ********** 439
Good day
Thank you for contacting us at the Engen Customer Service Centre with regards to your consumer query.
Your query has been logged & escalated to the relevant department for investigation.
Query reference number:***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards
Yulin Arendse
Customer Service Representative
Engen Customer Service Centre
***
***
Good day
Thank you for contacting us at the Engen Customer Service Centre with regards to your consumer query.
Your query has been logged & escalated to the relevant department for investigation.
Query reference number:***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards
Yulin Arendse
Customer Service Representative
Engen Customer Service Centre
***
***