SD
Smosh D

1 reviews | Active since Mar 2023

08 Dec 2025, 08:26

Unprofessional petrol attentand

The service here sucks I went there to put petrol n asked if they take a petrol card he said yes it was a split payment next thing he said I should have explained I'm using a fleet card.. Like he doesn't even know wht is a petrol card next thing he insulted me said I'm a fool"uyislima wena gogo repeatedly" who says this to a client.. The manager also called n said they not suspending him clearly they are covering up for him. The service is very bad if u planning to put petrol don't ever think of going there

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Replies (1)
Engen Petroleum
Engen Petroleum's reply08 Dec 2025, 12:46
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.