Unprofessional Manager Conduct at Somerset West Engen Garage Gerber Boulevard

Subject: Unprofessional Manager Conduct at Somerset West Engen Garage Gerber Boulevard

Dear Engen Customer Service Team,

I am writing to bring to your attention an incident involving unprofessional behavior by a manager at your Somerset West Engen Garage. The incident occurred in public view, which not only affected my experience but also potentially impacted the reputation of your establishment as your manager was borderline heading towards harassments, defamation of character, this is one of the reasons why South Africa can not move pass its racial impact as the ********** behavior and utter ************** between skin tone is still evident we do not want to miss use the discourse of ******s and that is why,

I believe it is important for such matters to be addressed promptly to maintain the high standards of service and professionalism expected at Engen. I am available to provide a more detailed account of the event and assist in any investigation you deem necessary.

Thank you for your attention to this matter. I trust that appropriate actions will be taken to rectify the situation and prevent future occurrences.

Sincerely,